Resolved: Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)

Sunday, February 25th, 2024

Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)

Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Tuesday, February 20th, 2024

Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Resolved: Adobe License Tool malfunction

Monday, December 18th, 2023

Affected clients were corrected in the AdobeCC License tool and notified of the correction via email….

Resolved: Network Service restored at 725 Comm Ave – CAS Bldg

Wednesday, December 6th, 2023

Client reported WiFi and wired Network outage on CAS building. The network issue is resolved, and the services are restored.

Resolved: Issue with Employee Data Entries Disappearing in BUWorks after Saving

Monday, December 4th, 2023

Issue with Employee Data Entries Disappearing in BUWorks after Saving is resolved.

Resolved: Shared Computing Cluster (SCC) – System was Partially Down due to a power outage

Saturday, November 18th, 2023

Power has been fully restored to the data center, and SCC compute nodes are now available….

Resolved: SailPoint – Temporary 504 Gateway Error

Wednesday, November 15th, 2023

SailPoint: Temporary 504 Gateway Error …

Restored: BU Web Print Website is restored. MS SQL DB are restored.

Tuesday, November 14th, 2023

BU Web Print Website is restored. MS SQL DB are up and running as expected….

Resolved: Service Interruption at bu.edu/myaccount and bu.edu/myidentity

Tuesday, November 14th, 2023

The services at bu.edu/myaccount and bu.edu/myidentity were experiencing intermittent availability.

Resolved: Course Synchronizing and Advising Tool Outage.

Tuesday, October 24th, 2023

Course Synchronizing and Advising Tool Outage. We have received a report that the “Course Synchronizing and Advising Tool” is currently down at the College of Engineering…