Resolved: Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc.
Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc….
Resolved: Shared Computing Cluster (SCC) Offline
The Shared Computing Cluster (SCC) was offline….
Resolved: Multiple Websites Unavailable (ADW/CAMMS)
Multiple BU Websites were unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). …
Resolved: The Links were down.
Incident Discovery Time: 01:15pm on 03/13/2024 Time of Resolution: 01:24pm on 03/13/2024 Services Impacted: The Links Description of Impact The Links were briefly down today. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues, please contact the IT…
Resolved: Concur is unavailable in bu.edu/buworkscentral
Concur is available through www.bu.edu/mybuworks ….
Resolved: Jamf was down
IS&T teams have resolved the incident….
Resolved: There are intermittent connectivity issues between Cisco Mail relays and LDAP servers.
Intermittent connectivity between Cisco Mail relays and LDAP servers was observed….
Concur Travel and Expense – Service Restored
Concur Travel and Expense – Service Restored…
Resolved: BU Giving Site Down
Incident Discovery Time: 05:05pm on 03/02/2024 Services Impacted: BU Giving Site Down Description of Impact The BU Giving Site hosted by Anthology Encompass is down. Current Status The vendor has not yet identified the cause of the incident but is investigating….
Resolved: Campus Solutions Access Issues
Incident Discovery Time: 01:10pm on 02/28/2024 Services Impacted: Student Systems Description of Impact Multiple users have reported issues with Campus Solutions. Users are not seeing work centers on their homepages and do not have access to the proper functions. Current Status At approximately 1:05PM on 2/28/24 an emergency code migration for Campus Solutions had unexpected…