Resolved: Certificate Issues Impacting BU Websites & Services
Certificate issues impacted some services like VPN, https:// on BU.edu websites, and BU 802.1x for certain on-campus wireless devices.
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Resolved: VoIP Phones for the IT Help Center are currently unavailable
VoIP phones for the IT Help Center were unavailable. On-campus phone lines were not affected. Full service has been restored….
Resolved: University Cisco Phone System is down.
University Cisco Phone System is down.
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Update Zoom by May 30th to be ready for your next meeting
Starting May 30th, Zoom will require all meeting participants to update their Zoom app to version 5.0 or higher. This required update is part of a series of measures which will improve Zoom’s overall security, allowing them to transition to stronger encryption. To avoid interruptions to your classes or meetings, we encourage you to upgrade to Zoom 5.0 as soon as possible. …
Problem Ticket Created: Zoom screen sharing settings are reverted to Host only for all users.
Zoom screen sharing settings are reverted to Host only for all users.
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Resolved: Some clients were unable to log into Office 365 or access their BU email via smtp.
Resolved: Some clients were unable to log into Office 365 or access their BU email via smtp….
Resolved: BU websites are having intermittent issues
BU websites are having intermittent issues; the BU homepage is down….
Resolved: Office 365 clients are receiving an error when trying to log into Outlook on the web.
Office 365 clients are receiving an error when trying to log into Outlook on the web.
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Resolved: Some clients were reporting issues with faculty link
Some clients reported that they were not able to log on to Faculty or Student Link. Others reported issues with the summer term website….
Resolved: Qualtrics Email Distribution is experiencing an outage
Qualtrics Email Distribution is experiencing an outage
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