Resolved: Qualtrics Email Distribution is experiencing an outage

Friday, May 8th, 2020

Qualtrics Email Distribution is experiencing an outage

Resolved: People are unable to view or update user presence in Microsoft Teams.

Tuesday, May 5th, 2020

People are unable to view or update user presence in Microsoft Teams….

Resolved: Blackboard Learn: Access issues reported by some clients

Tuesday, May 5th, 2020

Blackboard Learn access is unavailable for some people. An error message is received after going through Boston University’s login screen….

Resolved: Catalogs in BUworks Procurement are currently unavailable.

Monday, May 4th, 2020

Catalogs in BUworks Procurement are currently unavailable.

Resolved: Echo360 Platform Experiencing Service Disruption

Tuesday, April 28th, 2020

The Echo360 Platform was experiencing a service disruption….

Resolved: WordPress sites unavailable (bumc.bu.edu, sites.bu.edu, blogs.bu.edu)

Tuesday, April 28th, 2020

The BU Medical Campus website (https://bumc.bu.edu), as well as other websites accessed via blogs.bu.edu, and sites.bu.edu were unavailable….

Resolved: Zoom Recordings For Metropolitan College Are Currently Unavailable

Sunday, April 26th, 2020

Zoom recordings for Metropolitan College were unavailable. MET IT was able to restore access to most recordings by the evening of April 27th. Active Zoom meetings were not affected….

Resolved: Blackboard Learn: Access issues reported by some clients

Tuesday, April 21st, 2020

Blackboard Learn access was unavailable for some people. An error message was seen by some after going through Boston University’s login screen. Full service has been restored….

Resolved: Blackboard Learn: Intermittent issues when attempting to log in

Tuesday, April 14th, 2020

Some people were seeing an error message when attempting to sign into Blackboard Learn. Full service has been restored….

Resolved: Blackboard is returning an error for some clients trying to authenticate.

Monday, April 13th, 2020

Blackboard is returning an error for some clients trying to authenticate….