Incident Discovery Time: 06:30am on 07/15/2020 Time of Resolution: 09:15am on 07/15/2020 Services Impacted: Research Computing

Description of Impact

The SCC and Atlas clusters at the MGHPCC could not be access from off campus. Access can be made from BU networks and VPN. The issue has been fully resolved.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:30am on 07/15/2020 Services Impacted: Research Computing

Description of Impact

The SCC and Atlas clusters at the MGHPCC cannot be access from off campus. Access can be made from BU networks and VPN.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:00am