Incident Discovery Time: 05:01pm on 08/27/2020 Time of Resolution: 10:37pm on 08/27/2020 Services Impacted: GALAXY

Description of Impact

Clients were unable to access the Links and the Galaxy mainframe.

Incident Description and Resolution

IS&T teams have resolved the incident by restarting the mainframe.

Additional Information

The cause of this incident was determined to be a lack of disk storage.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:01pm on 08/27/2020 Services Impacted: GALAXY

Description of Impact

The Links and the Galaxy Mainframe are unavailable at this time.

Current Status

IS&T teams are preparing to restart the mainframe. Next Update: 11:00pm

Previous Update

Incident Discovery Time: 05:01pm on 08/27/2020 Services Impacted: GALAXY

Description of Impact

Clients are unable to log into the Links or Galaxy.

Current Status

IS&T teams continue to investigate this problem. Next Update: 10:00pm

Previous Update

Incident Discovery Time: 05:01pm on 08/27/2020 Services Impacted: GALAXY

Description of Impact

Clients are unable to log into either of the Links, or Galaxy.

Current Status

IS&T Teams continue to work on a solution to the problem. Next Update: 09:15pm

Previous Update

Incident Discovery Time: 05:01pm on 08/27/2020 Services Impacted: GALAXY

Description of Impact

Clients are having problems logging into UIS and the Student Link.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 08:12pm