Resolved: Power issues at 725 Commonwealth Ave. were causing classroom and network outages in that building.

Incident Discovery Time: 07:45am on 10/16/2020 Time of Resolution: 08:22am on 10/19/2020 Services Impacted: Building Power

Description of Impact

Power issues in 725 Commonwealth Ave were impacting classroom spaces and network availability in the building.

Incident Description and Resolution

725 Commonwealth Ave has been switched to generator power. Classrooms and network services are confirmed to be fully restored. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:45am on 10/16/2020 Services Impacted: Building Power

Description of Impact

Power issues in 725 Commonwealth Ave are impacting classroom spaces and network availability in the building.

Current Status

725 Commonwealth Ave is now operating on generator power, however not all classroom spaces have been brought back online.

Additional Information

We will provide updates to this post as they’re made available by the staff performing the electrical work.

Previous Update

Incident Discovery Time: 07:45am on 10/16/2020 Services Impacted: Building Power / Network Services

Description of Impact

Power issues at 725 Commonwealth Ave. is causing network outages in that building.

Current Status

BU Facilities is on-site and addressing the power issue. Next Update: 09:00am