Incident Discovery Time: 11:03am on 10/15/2020
Time of Resolution: 10:07am on 10/19/2020
Services Impacted: Shibboleth

Description of Impact

There were intermittent reports of clients encountering 403 error messages when attempting to log in to BU services protected by Shibboleth authentication.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:03am on 10/15/2020

Services Impacted: Shibboleth

Description of Impact

There have been intermittent reports of clients encountering 403 error messages when attempting to log in to BU services protected by Shibboleth authentication today.

Current Status

IS&T has made an update that is believed to resolve the cause of the issue.

Additional Information

If you have experienced issues pertaining to 403 errors, we encourage you to re-attempt logging in now; if issues persist, please contact the IT Help Center.

Next Update: Upon resolution