Resolved – Exchange public folders unavailable for some staff and some are prompted for credentials

Wednesday, March 25th, 2015

Posted in Exchange, General News, Incidents

Incident Discovery Time: 08:55am on 03/25/2015 Time of Resolution: 09:22am on 03/25/2015 Services Impacted: E-mail - Exchange

Description of Impact

Some staff were unable to access shared public folders on Exchange. Some staff were also receiving prompts for credentials when using Exchange. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:55am on 03/25/2015 Services Impacted: E-mail - Exchange

Description of Impact

Some staff are unable to access shared public folders on Exchange. Some staff are being prompted for credentials when using Exchange.

Current Status

IS&T teams are working on the issue. Next Update: 09:55am