Resolved: Voice Mail unavailable

Incident Discovery Time: 02:28pm on 03/18/2015
Time of Resolution: 03:35pm on 03/18/2015
Services Impacted: Voice Mail

Description of Impact

Voice Mail service was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident with vendor assistance.

Additional Information

The cause of this incident was determined to be a configuration update that was needed following the planned service outage on March 15th.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:28pm on 03/18/2015

Services Impacted: Voice Mail

Description of Impact

Voice Mail is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 03:30pm