Resolved: Issues with Thin Client machines preventing new connections as well as degraded performance

Incident Discovery Time: 05:10pm on 03/10/2015 Time of Resolution: 05:56pm on 03/10/2015 Services Impacted: Thin Client Computing

Description of Impact

There were issues with the thin clients across campus preventing new connections as well as causing extreme slowness for those that were already logged into them. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:10pm on 03/10/2015 Services Impacted: Thin Client Computing

Description of Impact

Issues with the thin clients across campus are preventing new connections as well as causing extreme slowness for those already logged into them.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 06:10pm