RESOLVED Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations

Tuesday, September 9th, 2025

Incident Discovery Time: 08:07am on 09/09/2025 Time of Resolution: 08:38pm on 09/09/2025 Services Impacted: Network Services Description of Impact Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be an area-wide Comcast outage. If you…

Resolved: 514/520 Park Drive Wireless Issues

Tuesday, March 18th, 2025

Incident Discovery Time: 07:00pm on 03/18/2025 Services Impacted: eduroam Wireless Network Description of Impact An earlier network power issue at 520 Park Drive is preventing some users from accessing the wireless. Other locations impacted: 514 Park Drive Resolution IS&T Network Services restored network power/access….

RESOLVED – WiFi: eduroam/guest networks down

Tuesday, November 12th, 2024

Incident Discovery Time: 09:55pm on 11/12/2024 Services Impacted: Network Services Description of Impact Reports that both eduroam and guest WiFi networks are down Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:15pm…

Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Tuesday, February 20th, 2024

Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)

Resolved: Wireless and wired networking is unavailable on parts of the Charles River Campus.

Wednesday, January 3rd, 2024

Wireless and wired networking is unavailable on parts of the Charles River Campus….

Resolved: Network access is unavailable at 111 Cummington St. (datacenter is unaffected by this outage)

Sunday, October 15th, 2023

Network access is unavailable at 111 Cummington St.

Resolved: The BU Guest wireless network was down

Sunday, April 30th, 2023

IS&T teams have resolved the incident….

Resolved: Network services are degraded or unavailable across all campuses.

Thursday, January 26th, 2023

Network services are degraded or unavailable across all campuses.

Resolved: Reports of network issues across all campuses.

Thursday, January 26th, 2023

Reports of network issues across all campuses….

Resolved: Wireless network provided by Comcast in some BU housing is unavailable.

Friday, November 18th, 2022

Wireless network provided by Comcast in some BU housing is unavailable.