Monday, December 1st, 2025
Incident Discovery Time: 12:05pm on 12/01/2025
Time of Resolution: 11:12am on 12/03/2025
Services Impacted: Websites
Description of Impact
Public attempts to access shield.bu.edu are unsuccessful.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be a DNS issue.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 02:05pm on 12/02/2025
Services Impacted: Websites
Description of Impact
Public attempts to access shield.bu.edu are unsuccessful.
Current Status
IS&T teams have not yet identified the cause of this incident, but continue to investigate and have engaged the vendor.
Additional Information
This issue has been re-opened from the earlier outage of two sites.
Next Update: Upon Resolution
Previous Update
Incident Discovery Time: 12:05pm on 12/01/2025
Time of Resolution: 12:45am on 12/02/2025
Services Impacted: Websites
Description of Impact
Websites cme.bu.edu/shield were are unreachable
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be a DNS issue.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 12:05pm on 12/01/2025
Services Impacted: Websites
Description of Impact
Websites shield/cme.bu.edu are unreachable
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: Upon Resolution
