Saturday, July 11th, 2026
Posted in Incidents, Websites
Incident Discovery Time: 04:03pm on 07/11/2026
Time of Resolution: 05:21am on 07/12/2026
Services Impacted: Student Systems
Description of Impact
The Sonia application at https://sonia.bu.edu was returning an error.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be a service account that expired.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 04:03pm on 07/11/2026
Services Impacted: Integration Services
Description of Impact
The Sonia application at https://sonia.bu.edu/ returns a runtime error.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update:: upon resolution.
