Resolved: Directory Search is Down

Friday, March 21st, 2025

Incident Discovery Time: 10:20am on 03/21/2025 Incident Resolution Time: 5:00pm on 03/21/2025 Services Impacted: Websites, bu.edu/directory Description of Impact The directory lookup webpage (bu.edu/directory) is not functional. Current Status IS&T teams have not yet identified the root cause, but have put a temporary workaround in place to resolve the search issue….

Resolved: 514/520 Park Drive Wireless Issues

Tuesday, March 18th, 2025

Incident Discovery Time: 07:00pm on 03/18/2025 Services Impacted: eduroam Wireless Network Description of Impact An earlier network power issue at 520 Park Drive is preventing some users from accessing the wireless. Other locations impacted: 514 Park Drive Resolution IS&T Network Services restored network power/access….

Resolved: MyPrint was down.

Monday, March 17th, 2025

Incident Discovery Time: 12:07am on 03/17/2025 Time of Resolution: 08:30am on 03/17/2025 Services Impacted: Database Administration Description of Impact MyPrint was down. Incident Description and Resolution IS&T teams have resolved the incident by restarting a SQl server Additional Information The cause of this incident is still under investigation. If you continue to have issues, please…

Resolved: BU websites were unavailable

Wednesday, March 12th, 2025

The cause of this incident was determined to be a database server which was out of space….

Resolved: OnBase outage

Tuesday, March 4th, 2025

OnBase is currently experiencing issues with connectivity.

RESOLVED: Power Outage Impacting Network Services at 650 Albany St

Sunday, March 2nd, 2025

Power Outage Impacting Network Services at 650 Albany St…

RESOLVED: Outlook Web & Desktop – Sending Issues & 500 Error (Vendor Issue)

Saturday, March 1st, 2025

Outlook Web & Desktop – Sending Issues & 500 Error (Vendor Issue)…

RESOLVED: Error Establishing DB Connection on WordPress Sites

Thursday, February 27th, 2025

We Encountered Error Establishing DB Connection on WordPress Sites…

RESOLVED: We are currently experiencing an issue with some access and authentication services. You may not be able to access some systems.

Wednesday, February 26th, 2025

We are currently experiencing an issue with some access and authentication services. You may not be able to access some systems….

RESOLVED: Pardee School Calendar Issue

Wednesday, February 12th, 2025

Pardee School Calendar Issue…