Resolved: Intermittent Email Delays
We are experiencing intermittent email delivery issues….
Resolved: Cisco VPN was down
The cause was determined to be an expired SSL certificate….
Resolved: E-Mail Delivery Delays
Email delivery to @bu.edu addresses was delayed….
Resolved: Elements of BU.edu Websites Unavailable
Images, custom style sheets, and Gravity Forms file uploads were unavailable on www.bu.edu websites….
Resolved: Blackboard Learn LTI/Connector Issue
Incident Discovery Time: 11:25am on 05/19/2025 Time of Resolution: 03:16pm on 05/19/2025 Services Impacted: Teaching & Learning Technologies Description of Impact We are were experiencing an issue affecting LTIs and connector content in Blackboard Learn. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation….
RESOLVED: BUMC Campus Power Outage
Incident Discovery Time: 02:50pm on 05/14/2025 Incident Resolution Time: 03:27pm on 05/14/2025 Services Impacted: Network Services Description of Impact The BUMC Campus was without power and had limited networking capabilities for about 40 minutes. This was most likely related to a larger power outage affecting South Boston which is also now resolved….
Resolved: BU websites are intermittently unavailable.
BU websites are intermittently unavailable.
…
RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus
Power Outage – Manhole Explosion on Comm Ave Impacting West Campus…
RESOLVED: Jscape Servers Service Outage
Jscape Servers Service Outage…
Resolved: myfitrec website was down
The root cause of this incident has been identified as a database error….