RESOLVED: MyPrint service is unavailable.

Saturday, October 15th, 2016

MyPrint service was unavailable. Full service has been restored….

Resolved: Echo360 is currently unavailable.

Tuesday, October 4th, 2016

The Echo360 service was offline. Full service has been restored….

Resolved: Wired network was offline in multiple locations (700 Commonwealth Ave, 820 & 856 Beacon St., 33 Buswell St., and 212 Bay State Rd.)

Sunday, October 2nd, 2016

Wired network reported offline in multiple locations (700 Commonwealth Ave, 820 & 856 Beacon St., 33 Buswell St., and 212 Bay State Rd.)…

Resolved: Wired and wireless networking is intermittent at the Boston University Theatre Complex.

Thursday, September 29th, 2016

Wired and wireless networking is intermittent at the Boston University Theatre Complex (264, 258, and 252 Huntington Ave)….

Resolved: Wired and wireless networking is offline at 225 Bay State Rd.

Wednesday, September 28th, 2016

Wired and wireless networking was offline at 225 Bay State Rd. Full service has been restored. …

Resolved: Echo360 service is currently degraded

Wednesday, September 28th, 2016

Echo360 video viewing services have been restored. Admin console functionality has a slight delay in processing but still fully functional….

Resolved: Wired networking is offline at a number of locations within the College of Fine Arts (CFA) building.

Wednesday, September 28th, 2016

Wired networking is offline at a number of locations within the College of Fine Arts (CFA) building….

BU Information Security Shredding Event: October 4-6, 2016

Tuesday, September 27th, 2016

As part of National Cyber-Security Awareness Month, Boston University Information Security conducts an annual Information Security Awareness Campaign. As part of the campaign, BU Information Security, in collaboration with BUMC IT and sustainability@BU will be offering 3 days of free paper shredding and collection of unwanted computing equipment to be securely destroyed and recycled. Shredding Event days…

Resolved: Currently a number of WordPress sites and web applications are reporting degraded service.

Monday, September 26th, 2016

A number of WordPress sites and web applications were experiencing degraded service. Questrom Tools was pushing some clients back to the login screen as well as showing some old content. Full services have been restored….

New “Events from email” feature added to Office 365

Thursday, September 22nd, 2016

Microsoft has recently enabled a new feature in Office 365 that automatically adds events to your calendar based on emails you received containing information such as flight details and hotel reservations. If you’ve been using Gmail, you’re probably already used to this feature. While some users might find it helpful, others prefer to maintain their…