Resolved – P1: There is no credit card, convenience points or register transaction availability at the 10 Buick Street Market.

Thursday, February 9th, 2017

There were no credit card, convenience points or register transaction availability at the 10 Buick Street Market. Full service has been restored….

Applicant Link will be unavailable from 2pm – 4 pm EST today (February 8, 2017)

Wednesday, February 8th, 2017

Applicant Link will be unavailable from 2pm – 4 pm EST today (February 8, 2017)…

Resolved: Clients are experiencing intermittent authentication issues with Shibboleth across multiple services.

Thursday, February 2nd, 2017

Clients were experiencing intermittent authentication issues with Shibboleth across multiple services….

Resolved: A large number of services, including Web Login, Web apps, Bb Learn, email, websites, BUworks and phones were unavailable.

Monday, January 30th, 2017

A large number of services, including Web Login, Web apps, Bb Learn, email, websites, BUworks, phones and wireless in some areas were unavailable. After some time, most services came back online, but BUworks remained unavailable as well as wireless for some locations. Full service has been restored….

Resolved: Wireless and wired network is experiencing slow internet access to non-BU websites.

Saturday, January 28th, 2017

Wireless and wired network was experiencing slow internet access to non-BU websites. Full service has been restored….

RESOLVED: Latest Chrome update does not work with BUworks

Thursday, January 26th, 2017

Update 4/27/17:  The patching of the BUworks Central portal is complete.  As long as you have the latest version of Chrome (version 58) you should be able to use that to access BUworks once again. Please be advised that the latest version of Google Chrome, version 56.0.2924.76, does not work with the BUworks Central portal.  It will…

RESOLVED: Terrier Marketplace is currently unavailable.

Thursday, January 26th, 2017

Terrier Marketplace was unavailable. Full service has been restored.

Resolved: Concur clients may experience errors or slow processing when attempting to view or attach receipts.

Friday, January 20th, 2017

Concur clients experienced errors or slow processing when attempting to view or attach receipts….

Announcing MathWorks Site License for MATLAB

Friday, January 20th, 2017

We are delighted to announce Boston University has adopted the MathWorks Total Academic Headcount (TAH) site-wide license program giving BU students, faculty, staff, labs, and computing clusters unlimited access to software and licenses for MATLAB, Simulink, and 48 add-on products at no cost to individuals. If you are already set up to use MATLAB, you do not need to…

Resolved: Wireless (802.1x) issues have been reported at various locations on the Charles River Campus.

Thursday, January 19th, 2017

Wireless (802.1x) issues were reported at various locations on the Charles River Campus….