Over intersession, IS&T put into place some new enhancements to BU’s MyPrint service. MyPrint is now easier to use, with more options, and best of all… it is more sustainable! MyPrint printers now have self-release functionality. Send your print job, go to your printer of choice, and swipe your Terrier Card. Your document will print…

IS&T’s Tech Times newsletter contains news and helpful tips for all members of the BU community. In our most recent publication faculty, staff and students will learn about the recent launch of our new Instructional Streaming Video Platform, an introduction to the new My BUworks mobile application, details on My CV, a scholarly data repository available to…

On February 21, 2017, Code42 (Crashplan) public cloud will be upgrading their server software.  Backup client devices not running a minimum of version 4.5.x software may no longer be able to backup or restore from the Code42 public cloud as of February 21, 2017. Currently, new Crashplan client installs are deployed with the 4.5.x client…

Faculty were reporting an inability to create Blackboard Learn course sites through the Faculty Link. Additionally, the tool used to add student rosters to Blackboard Learn course sites was not functioning. Full service has been restored….

Clients connected to BU (802.1x) could not connect to websites….

Kuali Research was unavailable. Service has been restored.
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Skype for Business was experiencing a degradation of service. Users that dialed in to Skype for Business meetings via the Public Switched Telephone Network (PSTN) were unable to communicate with users that joined via the Skype for Business client. Clients using the Skype for Business desktop or mobile applications did not have the problem….

2-factor VPN was unavailable on BU campus. Full service has been restored….

RESOLVED: Office 365 Authentication Issues…

RESOLVED: Problems Completing Payments via the Links…