Beginning on October 28, 2018, all currently installed Crashplan clients will be upgraded to Code42 version 6.5.2.  Note that the Crashplan product has been re-branded as Code42.  The upgrade will be scheduled and pushed by the Code42 server.  No client intervention required. Please review the Code42 app version 6.0 and later System Requirements: https://support.code42.com/Administrator/6/Planning_and_installing/Code42_platform_hardware_and_software_requirements Clients…

Resolved – Everfi, the site for the Mandatory Sexual Misconduct training is currently down for maintenance.
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Resolved: Websites on www.bu.edu were unavailable. Service has been fully restored….

Some background jobs used to populate Degree Advice were timing out causing some data to potentially be out-of-date. Service has been restored….

Duo two factor authentication was temporarily unavailable. Clients were seeing either a blank Duo screen or an “unknown error…” message when attempting to access BUworks. Two factor Duo authentication for Office365 as well as VPN were not affected. Full service has been restored….

RESOLVED: Network Issues at Multiple Locations…

All services except for one lab within 24 Cummington Mall are functional again. Networking along with other teams are investigating this remaining room….

BU Information Security Presents: Free paper shredding! Securely dispose of your hard drive! Every year during the month of October, as part of National Cyber-Security Awareness Month, Boston University conducts an annual Information Security Awareness Campaign. We are happy to announce, in conjunction with the IS&T Tech Fair, that we will once again be offering 3 days…

Resolved: Guest Wireless – Problems Accessing BU Websites…

RESOLVED: Echo360 Unavailable…