Incident Discovery Time: 09:30am on 09/14/2018 Time of Resolution: 11:52am on 09/14/2018 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 was unavailable

Incident Description and Resolution

The vendor reported a nationwide service outage. The vendor has identified root cause and resolved the incident. If you continue to have issues, please contact the IT Help Center.