Zoom cloud recording retention changes – Review your saved recordings by 3/13/21
The University will be changing how long Zoom cloud recordings are retained. This is a reminder that, on March 13, 2022, Zoom cloud recordings that are at least 180 days old will be automatically deleted….
Resolved: Graduate and Undergraduate Transfer Applications
Graduate and Undergraduate transfer applicant portals are now available with all associated applicant documents….
Resolved: New access to Sharepoint and migration of Exchange Mailboxes to Office 365 are currently delayed due to synchronization delays.
New access to Sharepoint and migration of Exchange Mailboxes to Office 365 are currently delayed due to synchronization delays….
Resolved: Students Unable to select time for Asymptomatic Testing
Students attempting to schedule asymptomatic testing at 808 Commonwealth Ave were encountering an internal server error….
Resolved: Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.
Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.
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Resolved: ShareLink Unavailable
Clients attempting to access ShareLink using BU Webaccounts were encountering an error message upon login….
Resolved: Degraded Performance for ServiceNow
There were reports of some ServiceNow (https://bu.service-now.com) clients experiencing degraded service, including an inability to update tickets….
Resolved: Shibboleth access is unavailable from off campus. Login to BU systems from off campus is unavailable.
Shibboleth access is unavailable from off campus. Login to BU systems from off campus is unavailable.
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Resolved: Network on BUMC campus is unavailable due to issues with DNS.
Network on BUMC campus is unavailable due to issues with DNS.
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Planned ServiceNow Outage – Friday 12/17
On Friday, December 17th, ServiceNow will be upgraded to the “Rome” version. As a result of the upgrade, ServiceNow will be unavailable starting at 11 p.m. on Friday. The planned restoration time is 7 a.m. Saturday, December 18th. The new version of ServiceNow contains a number of new features. Please see the Upgrade Release Notes knowledge article…