Resolved: WebNew is not allowing access for services preventing new account creation and access to usradm tools.

Wednesday, April 6th, 2022

WebNew is not allowing access for services preventing new account creation and access to usradm tools.

Resolved: The SQLVRU server is unavailable.

Tuesday, April 5th, 2022

The SQLVRU server is unavailable.

Resolved: Directory Name/Email Changes Unavailable

Monday, April 4th, 2022

Clients who attempted to update email forwarding preferences or their name in the directory change entry tool were encountering an error message: “An Internal Error has occurred”….

Resolved: Concur is currently unavailable through the web. It can be accessed using the mobile app.

Monday, April 4th, 2022

Concur is currently unavailable through the web. It can be accessed using the mobile app.

Resolved: Wired Network Issues Causing Service Disruption

Tuesday, March 29th, 2022

A disruption in wired network connectivity caused service for many administrative services to go offline and caused a residual impact to select servers in BU’s datacenter….

Google Chrome and Microsoft Edge release update to patch security vulnerability

Tuesday, March 29th, 2022

There is a significant flaw in Chrome (CVE-2022-1096) that was announced on Friday, March 25th and has since been featured in the news. This one has received attention because there is an exploit available for it amid higher global tensions. The bug is also in shared code that is used in Microsoft Edge, which may…

Security advisory: Beware of fraudulent Duo prompts

Wednesday, March 16th, 2022

  We want to alert you to a new level of phishing attack that is currently being launched against Boston University and several other institutions across the country. This attack exploits some Duo multifactor authentication options. Please review this advisory carefully. The attacks will typically begin as an email with a generic subject, such as…

Access to the Shared Resource Cluster, SAP non production, CyberArk replication, and the Disaster Recovery bubble is currently unavailable..

Wednesday, March 16th, 2022

Access to the Shared Resource Cluster, SAP non production, CyberArk replication, and the Disaster Recovery bubble is currently unavailable…..

Resolved: Faculty/Staff Unable to Book COVID Testing

Sunday, March 13th, 2022

Faculty and Staff members attempting to book COVID testing within the scheduling tool were unable to do so and would encounter a loading message when attempting to select a time slot.

BU VPN service is not available on campus. BU VPN service is available to off campus clients.

Tuesday, February 22nd, 2022

BU VPN service is not available on campus. BU VPN service is available to off campus clients.