RESOLVED Blackboard: Campus Solution feeds didn’t load last night

Wednesday, July 16th, 2025

Incident Discovery Time: 09:48am on 07/16/2025 Time of Resolution: 12:11pm on 07/16/2025 Services Impacted: Blackboard Description of Impact Feeds from Campus Solutions into Blackboard did not run last night – updates may not have transferred into Blackboard. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was…

Resolved: TurnItIn’s Google integration is offline

Friday, January 17th, 2025

The vendor has resolved this issue….

Resolved: MedHub has been fixed

Friday, January 17th, 2025

The vendor has resolved the issue with bu.medhub.com ….

Resolved: MedHub was down

Wednesday, January 15th, 2025

The BUMC Educational Technology team worked with the vendor to resolve the issue….

Resolved: Issues with Fall 2024 course evaluation reports (Blue)

Friday, January 3rd, 2025

Reports within Blue (Course Evaluation tool) were unavailable for some clients for Fall 2024 course evaluations….

Resolved: Blue portal outage.

Tuesday, December 10th, 2024

We have received multiple reports of evaluations not appearing on the Blue Portal….

Resolved: Course Evaluations are currently unavailable.

Monday, December 2nd, 2024

Course Evaluations are currently unavailable….

RESOLVED: BU Blackboard Learn site – Performance issue – US East region

Sunday, September 22nd, 2024

BU Blackboard Learn site – Performance issue – US East region…

Resolved: Course Evaluation (Blue) is not allowing the viewing of the results

Thursday, May 30th, 2024

Course Evaluation (Blue) is not allowing the viewing of the results for those that have received notice that results are available….

Resolved: The BU Guest wireless network was down

Sunday, April 30th, 2023

IS&T teams have resolved the incident….