Friday, January 17th, 2025
Posted in Educational Technology, Incidents
Incident Discovery Time: 03:03pm on 01/13/2025
Time of Resolution: 05:00pm on 01/21/2025
Services Impacted: Assessment Systems
Description of Impact
The Turn It In Google Integration was broken.
Incident Description and Resolution
The vendor has resolved this issue.
Additional Information
The cause of this incident was determined to be a license activation issue.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 06:00pm on 01/17/2025
Services Impacted: Teaching & Learning Technologies
Description of Impact
Professors are unable to submit files to TurnItIn for review via Google.
Current Status
The BUMC Educational Technology team is working with the vendor to resolve this issue.
Next Update: Upon Resolution
