Resolved: TurnItIn’s Google integration is offline

Incident Discovery Time: 03:03pm on 01/13/2025 Time of Resolution: 05:00pm on 01/21/2025 Services Impacted: Assessment Systems

Description of Impact

The Turn It In Google Integration was broken.

Incident Description and Resolution

The vendor has resolved this issue.

Additional Information

The cause of this incident was determined to be a license activation issue. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:00pm on 01/17/2025 Services Impacted: Teaching & Learning Technologies

Description of Impact

Professors are unable to submit files to TurnItIn for review via Google.

Current Status

The BUMC Educational Technology team is working with the vendor to resolve this issue. Next Update: Upon Resolution