Thursday, April 23rd, 2026
Incident Discovery Time: 07:50am on 04/23/2026
Time of Resolution: 11:53am on 04/23/2026
Services Impacted: Learning Management Systems
Description of Impact
An issue with LAW students accessing the Echo 360 recording within the Blackboard LTI.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be the term being set to inactive inside Echo 360.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 07:50am on 04/23/2026
Services Impacted: Learning Management Systems
Description of Impact
Clients are reporting getting a ‘no content’ error when trying to access Echo360 content in Blackboard.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: Upon Resolution, or major status change.
