Incident Discovery Time: 03:11pm on 06/24/2026

Services Impacted: Identity & Access Management (IAM)

Description of Impact

Clients may see an “Internal Server Error” when accessing duomgmt.bu.edu

Current Status

IS&T teams have identified the cause of the incident, and are actively working to resolve the issue.  Clients can call the Service Desk at 617-353-4357 to assist with resolving this issue.

Next Update

When IS&T Teams have restored service.