Resolved: Outage affecting our Google storage provisioning

Incident Discovery Time: 09:19am on 04/17/2026 Time of Resolution: 09:30am on 04/17/2026 Services Impacted: Storage & Backup Services, Google Storage Outage

Description of Impact

As a result of the earlier grouper outage this week, a faculty affiliation group was removed from a downstream Google group that granted them their quotas.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Please sign out and back into their Google account to see these changes reflect. Google changes can take 15 minutes or more to propagate fully. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:19am on 04/17/2026 Services Impacted: Storage & Backup Services

Description of Impact

Outage affecting our Google storage provisioning

Current Status

IS&T teams identified the cause of the incident. The issue is resolved – Signing out and back in should confirm the quota. Investigation is still in process. Next Update: 10:30am