Archive for the ‘Incidents’ Category

The CRC campus was experiencing a power outage. The power has been successfully restored by Eversource, and all network devices are now operational….

Summary of Impact: Between 15:10 UTC and 17:30 UTC on 9 Jun 2023, customers may have experienced error notifications when trying to access the Azure Portal (portal.azure.com). Customers may have also experienced issues accessing other sites like the Microsoft Entra Admin center (entra.microsoft.com) and Microsoft Intune (intune.microsoft.com)….

Microsoft resolved this issue….

OWA was reported as not accessible OFF Campus whether on or off VPN. Clients were having issues logging into Outlook on the web….

IS&T teams have resolved the incident….

IS&T teams have resolved this issue….

Incident Discovery Time: 12:57am on 06/02/2023 Time of Resolution: 01:48pm on 06/02/2023 Services Impacted: Websites Description of Impact The bu.edu/link websites were down. Clients were receiving a “Forbidden” message. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is currently under investigation. If you continue to have…

The Shared Computing Cluster (SCC) will be offline June 5 – 7, 2023 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance….

There were reports from across the Charles River Campus that the On-Campus VPN was disconnecting, and preventing access to resources behind BU’s VPN….

210 Riverway (Peabody Hall) experienced a power outage, which disconnected both wired and wireless service within the building.
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