Resolved: CRC – Power Outage – Network Services Inaccessible

Incident Discovery Time: 06:05pm on 06/09/2023 Time of Resolution: 10:46pm on 06/09/2023 Services Impacted: Network Services, Power Outage

Description of Impact

The CRC campus is currently experiencing a power outage. The NSEG on-call team has notified BU Facilities, who have confirmed the situation and are actively working on restoring power in coordination with Eversource. Unfortunately, there is no estimated time of restoration available at this moment.

Incident Description and Resolution

The power has been successfully restored by Eversource, and all network devices are now operational.

Additional Information

The underlying reason for the issue was the power outage. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:05pm on 06/09/2023 Services Impacted: Network Services, Power Outage

Description of Impact

The CRC campus is currently experiencing a power outage. The NSEG on-call team has notified BU Facilities, who have confirmed the situation and are actively working on restoring power in coordination with Eversource. Unfortunately, there is no estimated time of restoration available at this moment.

Current Status

Status: As of 7:14 pm,
  • – Fully Down: 140 BSR is now fully down.
  • – Back Online: 55 Buswell, 98 Mountfort, 509 Park & 80 Ivy (At least for the time being. Eversource is still in the area, this may or may not go down again).
  • Next Update: 08:48pm

    Previous Update

    Incident Discovery Time: 06:05pm on 06/09/2023 Services Impacted: Network Services, Power Outage

    Description of Impact

    The CRC campus is currently experiencing a power outage. The NSEG on-call team has notified BU Facilities, who have confirmed the situation and are actively working on restoring power in coordination with Eversource. Unfortunately, there is no estimated time of restoration available at this moment.

    Current Status

    Buildings currently affected by the Power Outage (All are Residential buildings):
  • – 140 Bay State Road (Partial, degraded)
  • – 55 Buswell (Wired + wireless)
  • – 80 Ivy (Wired + wireless)
  • – 98 Mountfort (Wired + wireless)
  • – 509 Park Drive (Wired + wireless)
  • Next Update: 07:35pm

    Previous Update

    Incident Discovery Time: 06:05pm on 06/09/2023 Services Impacted: Network Services, Power Outage

    Description of Impact

    The CRC was just hit with a power outage. Lyndon from Network Operations called Facilities and they confirmed it and that they’re working on it. There is no ETA at this moment.

    Current Status

    BU Facilities are working on restoring the power in the buildings. Next Update: 07:05pm