Sunday, June 4th, 2023
Incident Discovery Time: 03:30am on 06/04/2023
Time of Resolution: 08:00am on 06/04/2023
Services Impacted: Identity & Access Management (IAM)
Description of Impact
All services involving Shibboleth logins were offline, including Service Now, VPN, Blackboard and Google Workspace.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be a change that went into effect at 3:30 am this morning.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
There was no previous update since we could not access websites, either.