Resolved – Echo360 services, both admin console and video playback are degraded.

Wednesday, June 29th, 2016

Full service has been restored….

Resolved: BUTV service may be unavailable in some residences on South Campus

Tuesday, June 28th, 2016

The vendor has completed planned maintenance….

Scheduled Maintenance: IS&T Data Archiving, NAS and BU Web File Service – Sunday 6/26, 4-6am

Thursday, June 23rd, 2016

Due to scheduled maintenance, IS&T Data Archiving, NAS and BU Web File Service will be read-only on Sunday June 26 from 4:00am until 6:00am. Clients should use the following read-only service names during the maintenance period: Read-Write Read-Only —————- ————– archive.bu.edu archive-ro.bu.edu ca2001.bu.edu gpnas-legacy-ro.bu.edu gpnas.bu.edu gpnas-legacy.ro.bu.edu isinas.bu.edu isinas-ro.bu.edu oit-fp.bu.edu isinas-ro.bu.edu Non-replicated Data Archiving Service will…

Scheduled Maintenance: IS&T Data Archiving, NAS and BU Web File Service

Tuesday, June 14th, 2016

Due to scheduled Network maintenance, IS&T Data Archiving, NAS and BU Web File Service read-only service will be unavailable on June 16 from 4:00am until 6:00am. Clients should use the following read-write service names from 4:00am until 6:00am: Read-Write Read-Only —————- ————– archive.bu.edu      archive-ro.bu.edu ca2001.bu.edu      gpnas-legacy-ro.bu.edu gpnas.bu.edu        gpnas-legacy.ro.bu.edu isinas.bu.edu…

Scheduled Maintenance (UPDATED): IS&T Data Archiving, NAS and BU Web File Service

Friday, June 3rd, 2016

Due to scheduled network maintenance, access to the following platforms/environments will be impacted as follows: All virtual servers hosted at 111 Cummington Mall in VC05 (primarily test and dev) will be powered down and unavailable starting at 5:00PM on Saturday, June 11 and won’t be available till 8:00AM on Sunday, June 12. Servers and services…

Power outage scheduled for Saturday, June 4th affecting a number of residences

Thursday, June 2nd, 2016

The power company will be performing a required power outage in order to perform necessary work on infrastructure beginning on Saturday, June 4th at 12:01 a.m. and continuing until 11:00 a.m. at the following addresses: 455, 500, 504, 514, & 515 Park Drive (student residences and rental apartments) 38, 40, 44, 48, 50, & 52…

RESOLVED: buacademy.org was Not Available from the Campus Network

Wednesday, June 1st, 2016

RESOLVED: buacademy.org was Not Available from the Campus Network…

RESOLVED: Concur Travel & Expense Reporting – Service Degraded

Tuesday, May 31st, 2016

RESOLVED: Concur Travel & Expense Reporting – Service Degraded…

Resolved: Some desktop computers are experiencing extended login times

Wednesday, May 25th, 2016

Incident Discovery Time: 09:00am on 05/23/2016 Time of Resolution: 04:00pm on 05/31/2016 Services Impacted: Other – see description Description of Impact Some desktop computers were experiencing extended login times. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be an issue with the domain…

Resolved: Invincea protected applications are unavailable

Wednesday, May 25th, 2016

Incident Discovery Time: 08:30am on 05/25/2016 Time of Resolution: 09:15am on 05/25/2016 Services Impacted: Invincea Description of Impact Applications protected by Invincea (such as Office applications, web browsers, and Acrobat) were unavailable to staff configured to use this service. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this…