Incident Discovery Time: 08:30am on 05/25/2016
Time of Resolution: 09:15am on 05/25/2016
Services Impacted: Invincea

Description of Impact

Applications protected by Invincea (such as Office applications, web browsers, and Acrobat) were unavailable to staff configured to use this service.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a configuration issue.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30am on 05/25/2016

Services Impacted: Invincea

Description of Impact

Applications protected by Invincea (such as Office applications, web browsers, and Acrobat) are currently unavailable to staff configured to use this service.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: Upon incident resolution.