Resolved: 2-factor VPN is unavailable on the BU campus.

Thursday, January 12th, 2017

Posted in General News, Incidents, Uncategorized

Incident Discovery Time: 07:25am on 01/12/2017 Time of Resolution: 12:30pm on 01/12/2017 Services Impacted:

Description of Impact

2-factor VPN was unavailable on BU campus. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:25am on 01/12/2017 Services Impacted: VPN

Description of Impact

2-factor VPN is unavailable on BU campus.

Current Status

IS&T teams have not yet identified the cause of the incident, and are continuing to investigate and are working with the vendor. Next Update: 12:00pm

Previous Update