Applicant Link will be unavailable from 2pm – 3pm today, December 7th, for system testing

Thursday, December 7th, 2017

Incident Discovery Time: 02:00pm on 12/07/2017

Services Impacted: The Links

Description of Impact

Applicant Link will be unavailable from 2pm – 3pm today, December 7th, for system testing.

Resolved: Mathematica service is currently unavailable.

Thursday, November 30th, 2017

Mathematica service was unavailable. Service has been fully restored.

Mac OS High Sierra – Patch to fix security flaw

Wednesday, November 29th, 2017

Mac OS 10.13 (High Sierra) Vulnerability A security flaw has been detected in Mac Operating Systems 10.13 (High Sierra) or greater.  This vulnerability allows anyone to login to a Mac device and gain full administrative access by typing in the username “root” with no password.  More details can be found in the links provided below….

Resolved: All online services were temporarily unavailable

Sunday, November 19th, 2017

All online services (examples – web applications, BUworks, Email, Blackboard Learn, etc.) were offline. Full service has been restored.

Resolved: MyPrint Web Print Service Issues

Friday, November 17th, 2017

MyPrint Web Print Service Issues…

Resolved: A number of web-based applications were unavailable. Full service has been restored.

Thursday, November 16th, 2017

A number of web-based applications including search.bu.edu, BU Calendar, BU Maps, BU Directory, Registration Manager, Guest Account creations, Dining Services, Parking, etc. were unavailable. Full service has been restored….

RESOLVED: Problems Accessing Google Docs

Wednesday, November 15th, 2017

RESOLVED: Problems Accessing Google Docs…

RESOLVED: MyPrint Web Print Service Issues

Tuesday, November 14th, 2017

RESOLVED: MyPrint Web Print Service Issues…

Resolved: Users may experience issues using Outlook on the Web (OWA)

Wednesday, November 8th, 2017

Users may have experienced issues using Outlook on the Web (OWA) Users may have be unable to view, create, or reply to email messages from within Outlook in the web. Users may have encountered one or more of the following:
-Opening a new Reply message results in a blank page/pane
-Opening a new message results in a wheel while searching for a contact
-Contacts may not be displayed.
Outlook clients were not affected.

Full service has been restored…

Resolved: Wireless network is unavailable at locations on Bay State Road.

Friday, October 27th, 2017

Wireless network was unavailable at locations on Bay State Road.