Incident Discovery Time: 09:48am on 11/16/2017 Time of Resolution: 10:32am on 11/16/2017 Services Impacted: BU Directory, BU Maps, dbin, Microsoft SQL Server, Registration Manager, Web Applications, Web Search, Other – see description

Description of Impact

A number of web-based applications including search.bu.edu, BU Calendar, BU Maps, BU Directory, Registration Manager, Guest Account creations, Dining Services, Parking, etc. were unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a locked database. If you continue to have issues, please contact the IT Help Center.

Previous Update