Planned BUworks Outage: March 9, 2025

Tuesday, March 4th, 2025

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 8:00 am on Sunday, March 9, 2025, through 12:00 pm on Sunday, March 9, 2025. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will…

RESOLVED: Power Outage Impacting Network Services at 650 Albany St

Sunday, March 2nd, 2025

Power Outage Impacting Network Services at 650 Albany St…

RESOLVED: Outlook Web & Desktop – Sending Issues & 500 Error (Vendor Issue)

Saturday, March 1st, 2025

Outlook Web & Desktop – Sending Issues & 500 Error (Vendor Issue)…

RESOLVED: Error Establishing DB Connection on WordPress Sites

Thursday, February 27th, 2025

We Encountered Error Establishing DB Connection on WordPress Sites…

RESOLVED: We are currently experiencing an issue with some access and authentication services. You may not be able to access some systems.

Wednesday, February 26th, 2025

We are currently experiencing an issue with some access and authentication services. You may not be able to access some systems….

Upcoming Enhancements to Zoom Recording Storage and Management

Thursday, February 13th, 2025

Upcoming Enhancements to Zoom Recording Storage and Management Starting Sunday, March 16th, we are introducing several enhancements designed to improve Zoom cloud recording storage and management. These changes provide greater flexibility and control in managing your recordings. ENHANCEMENTS Extended Storage Duration: Zoom cloud recordings and AI summaries will now be stored for up to one…

RESOLVED: Pardee School Calendar Issue

Wednesday, February 12th, 2025

Pardee School Calendar Issue…

RESOLVED: CDS Calendar Outage – Investigation in Progress

Wednesday, February 12th, 2025

CDS Calendar Outage – Investigation in Progress…

Important Changes to Duo TODAY!

Tuesday, February 4th, 2025

February 4, 2025: Boston University is no longer supporting text message or phone call options for Duo Multi-Factor Authentication (Duo MFA). Going forward, Duo Push via the Duo Mobile App will be the primary method for authentication. What This Means for You: If you’re already using Duo Push, no action is needed — everything will continue as…

Resolved: Issues with Fall 2024 course evaluation reports (Blue)

Friday, January 3rd, 2025

Reports within Blue (Course Evaluation tool) were unavailable for some clients for Fall 2024 course evaluations….