RESOLVED: Printing – SHS PNC print service outage
Thursday, May 7th, 2026
Incident Discovery Time: 11:01am on 05/07/2026 Time of Resolution: 06:32pm on 05/07/2026 Services Impacted: Printing, SHS PNC print service stopped working Description of Impact We were seeing a recurrence of the print service issue at Student Health Services.This was impacting patient labels, lab samples, and critical handouts. Incident Description and Resolution The IS&T teams have…
Resolved: Examsoft Portal Unavailable for LAW, MED, and SDM
Wednesday, May 6th, 2026
Access to the Examsoft portal for LAW, SDM, and MED was unavailable due to an expired certificate on the side of the vendor….
Planned Graduate Applicant Portal (Liaison) Outage: January 20-22
Thursday, January 18th, 2024
The Graduate Applicant Portal (Liaison) will be unavailable from from January 20, 2024, at 7:00 AM ET through January 22, 2024, at 7:00 AM ET. The applicants will not be able to create or submit applications or pay deposits during this time. BU admissions users will not be able to access PDF and WebAdMIT. Recommenders…
Resolved: Intermittent login issue
Tuesday, December 19th, 2023
Clients are reporting intermittent log in issues with a variety of applications….
New Microsoft Teams Desktop App: Tuesday 12/5
Thursday, November 30th, 2023
IS&T is excited to announce the availability of the new Microsoft Teams desktop app. This updated Microsoft Teams carries with it significantly improved performance, especially on Macs, and will be Microsoft’s focus for all future new Teams features. Beginning Tuesday, December 5th, you’ll see a toggle switch in Teams inviting you to try the new…
Zoom cloud recording retention changes – Review your saved recordings by 3/13/21
Thursday, February 17th, 2022
The University will be changing how long Zoom cloud recordings are retained. This is a reminder that, on March 13, 2022, Zoom cloud recordings that are at least 180 days old will be automatically deleted….
Websites on http://www.bu.edu are returning database connection errors.
Saturday, January 29th, 2022
Websites on http://www.bu.edu are returning database connection errors….
Update your Apple device now: emergency security update released
Tuesday, September 14th, 2021
Apple has released an emergency security update to address a vulnerability in which spyware could be installed on an iPhone or other Apple device without ever having to click on a malicious link. The security patch was released on Monday September 13th, 2021 and a current activities alert (which provides up-to-date information about high-impact types…
Resolved: W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/6/2020.
Friday, December 20th, 2019
W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/5/2020….
SCC Downtime – May 22 – 24, 2017
Friday, May 19th, 2017
In order to perform the annual scheduled maintenance at the MGHPCC, there will be a full power outage at the site starting at 9:00am on Monday, May 22 and ending at 9:00am on Wednesday, May 24. This outage impacts the Shared Computing Cluster (SCC) and ATLAS, as well as the Linux Virtual Lab (scc-lite.bu.edu) and…