Zoom cloud recording retention changes – Review your saved recordings by 3/13/21

The University will be changing how long Zoom cloud recordings are retained. This is a reminder that, on March 13, 2022, Zoom cloud recordings that are at least 180 days old will be automatically deleted….

Websites on http://www.bu.edu are returning database connection errors.

Websites on http://www.bu.edu are returning database connection errors….

Update your Apple device now: emergency security update released

Apple has released an emergency security update to address a vulnerability in which spyware could be installed on an iPhone or other Apple device without ever having to click on a malicious link. The security patch was released on Monday September 13th, 2021 and a current activities alert (which provides up-to-date information about high-impact types…

Resolved: W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/6/2020.

W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/5/2020….

SCC Downtime – May 22 – 24, 2017

In order to perform the annual scheduled maintenance at the MGHPCC, there will be a full power outage at the site starting at 9:00am on Monday, May 22 and ending at 9:00am on Wednesday, May 24. This outage impacts the Shared Computing Cluster (SCC) and ATLAS, as well as the Linux Virtual Lab (scc-lite.bu.edu) and…

Boston University and the WannaCry Ransomware Attack

You may have seen news of a widespread global ransomware attack.  We want to make sure our community is aware of the details of the situation, how it affected Boston University, and what we should all be doing to keep our systems and data safe. Cybercriminals released a new piece of malicious software (malware) on…

RESOLVED: All www.bu.edu websites are unavailable.

All www.bu.edu websites were unavailable. Full service has been restored….

Resolved: Web applications and web sites are currently unavailable

Incident Discovery Time: 01:00pm on 04/07/2015 Time of Resolution: 01:45pm on 04/07/2015 Services Impacted: Other – see description Description of Impact Web sites, and Web applications services have been restored. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a hardware failure. If…

Resolved: Echo360 was unavailable

Incident Discovery Time: 11:06am on 04/02/2015 Time of Resolution: 11:45am on 04/02/2015 Services Impacted: Echo360 – Classroom Recording Service Description of Impact Echo360 was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time: 11:06am on 04/02/2015…

Resolved: Blackboard Learn is currently unavailable

Clients will not be able to access Blackboard Learn courses….