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MyPrint Service Degradation

<strong>Incident Discovery Time:</strong> 12:00pm on 10/15/2026 <strong>Services Impacted:</strong> MyPrint <h4>Description of Impact</h4> MyPrint errors are being reported by clients on the Charles River Campus. Clients may encounter errors or experience difficulty submitting and processing print jobs. <h4>Current Status</h4> IS&T teams have not yet identified the cause of the incident, but are investigating. <strong>Next Update:</strong> Upon… [read more]

Resolved: BU website is unresponsive

Tuesday, October 8th, 2019

Posted in General News, Incidents, Websites

Incident Discovery Time: 02:20pm on 10/08/2019 Time of Resolution: 02:49pm on 10/08/2019 Services Impacted: Websites

Description of Impact

BU homepage was returning errors

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

<strong>Incident Discovery Time:</strong> 02:20pm on 10/08/2019 <strong>Services Impacted:</strong> Websites <h4>Description of Impact</h4> BU.EDU unavailable <h4>Current Status</h4> IS&T teams have not yet identified the cause of the incident, but are investigating. <strong>Next Update:</strong> 03:40pm