Incident Discovery Time: 02:04pm on 10/02/2019 Time of Resolution: 06:25pm on 10/02/2019 Services Impacted: Teaching & Learning Technologies

Description of Impact

Kaltura experienced a partial outage, resulting in Zoom recordings not automatically uploading to Kaltura.

Incident Description and Resolution

Kaltura resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:04pm on 10/02/2019 Services Impacted: Teaching & Learning Technologies

Description of Impact

We have received reports that recordings in Zoom are not uploading to Kaltura automatically when users have specified their ID. Kaltura reports a partial outage at https://status.kaltura.com/ .

Current Status

Kaltura teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Next update: Upon Resolution

Previous Update

Incident Discovery Time: 02:04pm on 10/02/2019 Services Impacted: Teaching & Learning Technologies

Description of Impact

We have received reports that recordings in Zoom are not uploading to Kaltura automatically when users have specified their ID. Kaltura reports a partial outage at https://status.kaltura.com/ .

Current Status

Kaltura teams have not yet identified the cause of the incident, but are investigating. Next Update: 03:00pm