Incident Discovery Time: 03:51pm on 02/13/2017 Time of Resolution: 11:34am on 02/14/2017 Services Impacted: Other – see description

Description of Impact

A number of videos were unavailable within Blackboard Learn, Questrom Tools and mymedia.bu.edu. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:51pm on 02/13/2017 Services Impacted: Other – see description

Description of Impact

A number of videos are unavailable within Blackboard Learn, Questrom Tools and mymedia.bu.edu.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 12:00pm