Resolved: BUWorks Terrier Marketplace was unavailable.
Tuesday, December 10th, 2013
Incident Discovery Time: 12:00pm on 12/10/2013
Time of Resolution: 12:45am on 12/11/2013
Services Impacted: BUworks (SAP)
Description of Impact
BUWorks Terrier Marketplace was unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The vendor resolved the issue and the catalog connection has been restored.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 12:00pm on 12/10/2013
Services Impacted: BUworks (SAP)
Description of Impact
BUWorks Terrier Marketplace is currently unavailable.
Current Status
BUWorks Terrier Marketplace remains unavailable.
Additional Information
BUWorks Technical continues to work with the vendor on resolving the issue. This post will be updated at 9:00 am on Wednesday, December 11th or sooner if resolved earlier.
Next Update: 09:00am – Wednesday, December 11th
Previous Update
Incident Discovery Time: 12:00pm on 12/10/2013
Services Impacted: BUworks (SAP)
Description of Impact
BUWorks Terrier Marketplace is currently unavailable.
Current Status
The vendor has made some changes to improve performance but has not restored the full functionality. Catalog connection is still down at this point.
Next Update: 05:30pm
Previous Update
Incident Discovery Time: 12:00pm on 12/10/2013
Services Impacted: BUworks (SAP)
Description of Impact
BUWorks Terrier Marketplace is currently unavailable.
Current Status
BUWorks Terrier Marketplace is still unavailable.
Additional Information
BUWorks Technical is expecting the next update from the vendor at 4:00pm.
Next Update: 04:15pm
Previous Update
Incident Discovery Time: 12:00pm on 12/10/2013
Services Impacted: BUworks (SAP)
Description of Impact
BUWorks Terrier Marketplace is currently unavailable.
Current Status
BUWorks Technical is currently working on it.
Next Update: 02:30pm