Call: 617-353-HELP (4357)

Email and Phone Support

Monday – Thursday 8am – 11pm
Friday 8am – 6pm
Saturday 8am – 5pm
Sunday 10am – 11pm


*** IT Help Center campus locations will be closed to “walk-in” support until further notice.

In person consultation may be requested, but remote support consultations will be favored due to health and safety concerns. ***


179 Amory Street – West Campus (CLOSED)

Full-service location, plus computer-check-in

Monday – Thursday Closed
Friday Closed
Saturday – Sunday Closed


771 Commonwealth Avenue – IT Help Center @ Mugar (CLOSED)

Consulting and account services, plus extended hours

Please see the BU Libraries’ website for more information regarding library closures:

Monday – Sunday Closed