Resolved: BUworks functions may be unavailable – Internal Server Error

Time of Resolution: 11:15pm on 02/29/2012
IS&T teams have resolved the incident….

Resolved: Horde Web-based E-mail may be unavailable

Time of Resolution: 09:05am on 02/24/2012
Some clients were unable to log in to Horde Web-based E-mail….

MGHPCC: Finding the Collaborative Gene

The Massachusetts Green High Performance Computing Center (MGHPCC) represents not only a step forward in providing environmentally-responsible computing facilities, but also in promoting collaboration among scientists across the state. ICOSA Magazine profiles the center, its collaborating institutions, and its impact on the local economy. The article is available at ICOSA Magazine: Finding the Collaborative Gene….

Resolved: WebDev – FTP connections are unavailable for Non-WordPress sites

Incident Resolution Time: 10:55am on 02/17/2012 Services Impacted: Non-WordPress Sites Description of Impact FTP connections to the server were unavailable Current Status IS&T teams have have resolved the issue. Issue Resolved by IS&T teams at 11:06am…

WebLogin Error While Using Opera

Anyone using the Opera browser while logging in to WebLogin-authenticated services will encounter odd behavior upon pressing the Enter key….

Resolved: Printers on the UPrint servers are currently not available.

Resolved: Printers on the UPrint server are currently not working….

Workaround available for Blackboard Learn clients receiving Proxy Error

There is a workaround for this incident. It is recommended that clients clear their browser cache. Please click on this post for details….

Resolved: Exchange e-mail may be unavailable on Blackberry devices

IS&T teams have resolved this incident….

Resolved: Voicemail subscriber portal page currently unavailable

Time of Resolution: 10:30am on 02/09/2012
IS&T teams have resolved the incident.

Resolved: ServiceNow loading slowly

Incident Discovery Time: 10:20am on 02/08/2012
ServiceNow is currently degraded. The service is still available, but will take some time for pages to reload….