Incident Discovery Time: 08:50am on 02/10/2012
Time of Resolution: 09:44am on 02/10/2012
Services Impacted: Blackboard Learn

Description of Impact

Clients may receive a Proxy Error when accessing course sites on Blackboard Learn. Clients of Blackboard 8 and Blackboard Vista are unaffected.

Incident Description and Resolution

There is a workaround for this incident. It is recommended that clients clear their browser cache. Instructions are available here.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:55am on 02/10/2012

Services Impacted: Blackboard Learn

Description of Impact

Clients may receive a Proxy Error when accessing course sites on Blackboard Learn. Clients of Blackboard 8 and Blackboard Vista are unaffected.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:00am