Scheduled Network Maintenance: 8/09/2026 between 3:00am-6:00am
Scheduled Network Maintenance: 8/09/2026 between 3:00am-6:00am…
Resolved: Xfinity Wireless Connectivity Issues
Incident Discovery Time: 09:00am on 08/06/2026 Services Impacted: Xfinity (Comcast) Wireless Description of Impact Clients in areas supported by Xfinity cannot authenticate to their resident network. Current Status Comcast has mitigated this issue. Additional Information The guest wireless is available as a workaround….
RESOLVED: ExamSoft Enterprise Portal Login Issues
Incident Discovery Time: 11:09am on 08/04/2026 Services Impacted: Assessment Systems, Examsoft Description of Impact The ExamSoft Enterprise Portal is currently experiencing an authentication issue that is preventing users from signing in with their Boston University credentials. After entering their BU credentials, users are incorrectly redirected to an ExamSoft login page. Current Status Resolved. IS&T teams…
Scheduled Network Maintenance: 8/02/2026 between 3:00am-6:00am
Scheduled Network Maintenance: 8/02/2026 between 3:00am-6:00am…
Scheduled OnBase Upgrade – Friday July 31 @7pm
A scheduled OnBase upgrade to version 25.1 is scheduled to begin at 7:00 p.m. EST on Friday, July 31. To help prevent any interruption to active work, please make sure all users are signed out of OnBase by 5:00 p.m. EST on July 31. We appreciate your prompt attention to this request, and thank you…
Scheduled Network Maintenance: 7/26/2026 between 3:00am-6:00am
Scheduled Network Maintenance: 7/26/2026 between 3:00am-6:00am…
Scheduled Network Maintenance: 7/19/2026 between 3:00am-6:00am
Scheduled Network Maintenance: 7/19/2026 between 3:00am-6:00am…
Resolved: Sonia application was down.
IS&T teams have resolved the incident….
Resolved: Full URL was required to reach some BU websites
Clients were not able to reach BU websites without putting in the full URL….
Planned BUworks Outage: Sunday 7/12
Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime between 8 am and Noon on Sunday July 12, 2026. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will be unavailable including: Time entry submission and approval…