bu.edu/link is down
Incident Discovery Time: 12:57am on 06/02/2023 Time of Resolution: 01:48pm on 06/02/2023 Services Impacted: Websites Description of Impact The bu.edu/link websites were down. Clients were receiving a “Forbidden” message. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is currently under investigation. If you continue to have…
Temporary Terrier Convenience Points Unavailability – Scheduled Maintenance
Attention: Terrier Convenience Point Users We would like to inform you that a scheduled maintenance activity is planned for this weekend to enhance our system and ensure a better user experience. As a result, there will be a temporary unavailability of Terrier Convenience Points during the maintenance period. Maintenance Details: Start Time: Saturday, 5/20, 11:45…
Resolved: Huron applications are back to service, and users are able to log in.
Huron applications IACUC, AOPS, and COI are down. Users are unable to log in and are getting error messages that accounts are disabled….
Resolved: Terrier eDevelopment is unavailable.
Terrier eDevelopment is unavailable.
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Resolved: VPN service is unavailable for new logins.
VPN service is unavailable for new logins.
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Resolved: Emergency notifications via email were unavailable.
Emergency notifications via email are currently not available….
Resolved: Intermittent issues with BU sites
Incident Discovery Time: 10:48am on 04/11/2023 Services Impacted: Websites Description of Impact We received reports that bu.edu sites was experiencing intermittent issues. Current Status The issue has been resolved. Additional Information If you continue to have issues, please contact the IT Help Center. Next Update: 12:00pm Previous Update…
Resolved: Concur functionality issues
Incident Discovery Time: 11:00am on 04/05/2023 Time of Resolution: 03:11pm on 04/05/2023 Services Impacted: Finance/HR/Procurement Systems Description of Impact We were experiencing some issues that affected Concur’s functionality. Incident Description and Resolution The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time:…
Resolved: Incident – OnBase is back online.
Our OnBase Service and our ability to access it through IDP/shibboleth issue have been resolved by the Vendor….
Resolved: OnBase web client is not available.
OnBase web client was not available….