Resolved: BU websites are intermittently unavailable.

Wednesday, May 7th, 2025

BU websites are intermittently unavailable.

RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus

Friday, May 2nd, 2025

Power Outage – Manhole Explosion on Comm Ave Impacting West Campus…

RESOLVED: Jscape Servers Service Outage

Thursday, May 1st, 2025

Jscape Servers Service Outage…

Resolved: myfitrec website was down

Thursday, April 24th, 2025

The root cause of this incident has been identified as a database error….

RESOLVED: Course Evaluations are unavailable

Thursday, April 24th, 2025

IS&T teams have resolved the incident by performing an emergency maintenance in collaboration with the vendor today….

Resolved: Unable to access the Blue Course Evaluations system

Wednesday, April 23rd, 2025

Incident Discovery Time: 02:10pm on 04/23/2025 Time of Resolution: 02:45pm on 04/23/2025 Services Impacted: Assessment Systems Description of Impact Users were unable to access the Blue Course Evaluations system. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues,…

Resolved: Onbase was unavailable

Wednesday, April 23rd, 2025

Clients are receiving an “unauthorized_client” error….

Resolved: The online registration system at Fitrec was unavailable

Tuesday, April 22nd, 2025

The Fitrec team were able to resolve the issue, working with their vendors….

Resolved: Zoom Platform Issues

Wednesday, April 16th, 2025

Zoom experienced a company-wide issue that impacted access to their suite of online services….

RESOLVED: VPN is not accessible at this time. It is not completing the Multi-factor Authentication with Duo.

Sunday, April 13th, 2025

VPN is not accessible at this time. It is not completing the Multi-factor Authentication with Duo.