Resolved: Mail Delivery Failures (DMARC Errors)
Certain outgoing mail messages were failing to deliver to email addresses outside of BU….
Resolved: Partial Network Outage of Graduate Housing Locations
There was a partial outage for some residential locations in East Campus/South Campus that utilize Xfinity Communities internet….
Resolved: Microsoft Teams intermittent issues
There have been reports of various issues within Teams, including individual and team chats. This is an issue with Microsoft….
Resolved: The authentication services were slow and could fail when trying to access BU systems.
The authentication services were slow and could fail when trying to access BU systems.
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IT Admin Toolbox Errors – Learning Management Systems
Incident Discovery Time: 01:20pm on 01/11/2024 Services Impacted: Learning Management Systems Description of Impact We are experiencing intermittent 504 errors when attempting to access the IT Admin Toolbox. Current Status IS&T teams are investigating the issue….
Network Services: Multiple buildings without power/networking
Incident Discovery Time: 10:00am on 01/10/2024 Services Impacted: Network Services Description of Impact Multiple buildings have been reported to be without power and/or networking. Possibly related to the weather. Current building affected: SAR, 621 Comm., 141 Bays. Current Status IS&T teams are currently working to resolve the issues. Next Update: 12:00pm…
Resolved: Wireless and wired networking is unavailable on parts of the Charles River Campus.
Wireless and wired networking is unavailable on parts of the Charles River Campus….
Resolved: Power outage in the Shared Computing Cluster
At 9:15 am power was restored to the SCC racks. RCS Systems Team successfully restored SCC operations by 10:15 am….
Resolved: Adobe License Tool malfunction
Affected clients were corrected in the AdobeCC License tool and notified of the correction via email….
Resolved: Incident: MyBUIdentity unavailable
MyBUIdentity is currently experiencing a service disruption….
