Shared Computing Cluster (SCC) Offline for Annual Maintenance – 7 AM, Mon 6/2 to 9 AM, Wed 6/4

Sunday, June 1st, 2025

The Shared Computing Cluster (SCC) will be offline beginning Monday, June 2nd at 7 am to Wednesday, June 4th at 9 am while the SCC undergoes scheduled annual maintenance. Research Computing will post updates on their site before, during, and after the downtime. Downtime: Monday, June 2, 7 am to Wednesday, June 4, 9 am….

Resolved: Blackboard Learn LTI/Connector Issue

Monday, May 19th, 2025

Incident Discovery Time: 11:25am on 05/19/2025 Time of Resolution: 03:16pm on 05/19/2025 Services Impacted: Teaching & Learning Technologies Description of Impact We are were experiencing an issue affecting LTIs and connector content in Blackboard Learn. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation….

Resolved: BU websites are intermittently unavailable.

Wednesday, May 7th, 2025

BU websites are intermittently unavailable.

RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus

Friday, May 2nd, 2025

Power Outage – Manhole Explosion on Comm Ave Impacting West Campus…

RESOLVED: Jscape Servers Service Outage

Thursday, May 1st, 2025

Jscape Servers Service Outage…

RESOLVED: Multiple Incoming Exchange Students Experiencing School Registration Errors

Tuesday, April 29th, 2025

Multiple Incoming Exchange Students Experiencing School Registration Errors…

Resolved: Unable to access the Blue Course Evaluations system

Wednesday, April 23rd, 2025

Incident Discovery Time: 02:10pm on 04/23/2025 Time of Resolution: 02:45pm on 04/23/2025 Services Impacted: Assessment Systems Description of Impact Users were unable to access the Blue Course Evaluations system. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues,…

Resolved: Zoom Platform Issues

Wednesday, April 16th, 2025

Zoom experienced a company-wide issue that impacted access to their suite of online services….

RESOLVED: VPN is not accessible at this time. It is not completing the Multi-factor Authentication with Duo.

Sunday, April 13th, 2025

VPN is not accessible at this time. It is not completing the Multi-factor Authentication with Duo.

Planned BUworks Outage: April 13, 2025

Thursday, April 10th, 2025

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 8:00am on Sunday April 13, 2025, through 4:00 pm on Sunday, April 13, 2025. Please plan for this outage accordingly. During this time, all BUworks services will be unavailable including: Time entry submission and approval Paystub viewing Student Employment hires…